UX Audits

An expert eye can spot opportunities for growth

A UX audit is an expert review we carry out on your website or app to ensure it meets user needs and expectations. By reviewing and examining analytics, user data, design, functionality, accessibility and usability, we identify issues and priority matrix of action points based on impact and effort.
This cost-effective process is designed to enhance user experience and boosts conversions.

Related Expertise

UX Research User Interface Design User Testing Data & Analytics Information Architecture

Benefits

Finding the opportunity for growth

Our UX audits will help uncover pain points and improvement areas in your digital product that you may not have been aware of.

Regular auditing and testing keep your website or app aligned with user expectations and standards, enhancing usability and boosting conversions. This approach also reduces costs associated with customer support and inefficiencies while ensuring a seamless user experience.

UX Audit Techniques

Heuristic Evaluation
Analytics Review
Performance Review
Task Analysis
Competitive Analysis
Content Audit
Accessibility Review
User Flows
Prioritisation Matrix

Results

Turn potential into performance

Implementing the findings of our UX audit will reduce customer churn, increase loyalty, and attract new users through positive experiences. We optimise performance, leading to higher engagement and conversions. By streamlining processes and identifying automation opportunities, we can cut costs and boosts efficiency, ultimately driving better business outcomes.

Reduced Costs
Fixing usability issues during development is up to 100 times cheaper than post-launch
Boost Conversions
Websites with a strong UX design can see conversion rates increase by up to 400%
Increased Revenue
Companies investing in UX see a lower customer acquisition cost and up to a 75% increase in sales.

"Friday are a pleasure to work with. They are wonderfully calm; they ask great questions and make sure the work is starting on the most effective track. Always helpful and supportive. And the results are fantastic."