Support Services
You might be forgiven for thinking that our focus is primarily on the thinking, planning, and creative effort involved in building and marketing brands.
But at Friday Agency, one of our core values is ‘Partnership’, which means we work hard to understand, serve and support you.
From strategy to going live and beyond, we partner with you to support and enhance our work.
No tickets or chatbots, call us
We have honed our support to deliver the highest quality of service. This ensures transparency and accountability in our work with you and demonstrates our fundamental commitment to delivering results and value.
Our support services enhance your digital performance and uptime and improve your customer experience.
SLA Services
- Web server setup and security hardening.
- CMS and software upgrades, patches and testing.
- 3rd party secure data backups.
- Real-time security scanning and intrusion detection.
- GDPR and privacy guidance
- Full monthly Reporting
Stress-free partners
Our support reduces risk by clearly defining commitments, streamlining communication and reporting, and enabling accurate forecasting and development security.
Partners
One of our core values is ‘Partnership’, which means we work as part of your team to support you.
Effectiveness
Our performance and support services are reported on monthly with analysis and action points.
Our work speaks for itself
Meet the Team
Brian Whelan
UX Developer
Elton Tsang
Digital Marketing Specialist
Richard Lawton
Senior Performance Marketing Manager
Karen O’Sullivan
UX Designer