Skip to main content

Tracking in 2025: Less Data, Smarter Decisions 

Gavin Duff's avatarGavin Duff13th Dec 2024
Data & TrackingMarketing

For years, digital marketers were spoiled. Every campaign, every click, every conversion – tracked and documented in exquisite detail…

The dashboards looked like art (at least to us!): perfect rows of metrics, gleaming graphs, all of it suggesting one undeniable truth – if we had the data, we could make flawless decisions.

It was intoxicating, wasn’t it? Like having a crystal ball for consumer behaviour.

But here’s the kicker: did we ever truly make better decisions because of the amount of it?

Sure, we had the numbers. We knew how many people landed on the website, where they came from, and sometimes even how long they lingered on a page. But did knowing there were 1,000 visitors instead of 700 genuinely change the course of our campaigns? Or did it just feel good to have the numbers there, reassuring us that we were in control?

Fast forward to today, and the landscape looks very different. The data isn’t gone, but it’s not what it used to be. Privacy concerns, regulatory changes, and evolving technology have chipped away at the neat and tidy world we once knew.

And you know what? That’s okay. Because if you zoom out, you’ll see something important: we don’t need all the data. We never did.

A New Era of Trends, Not Precision

The shift away from granular data isn’t a loss; it’s a wake-up call, a sharp rap on the knuckles for marketers who got too cosy with their dashboards. For years, we clung to numbers like lifeboats, convinced they’d save us from the chaos of uncertainty.

Every click, every bounce, every half-second pause – it all felt significant. If we just collected enough of it, surely the answers would reveal themselves, like tea leaves at the bottom of a cup. But, in truth, it was never that clear, was it? The answers weren’t waiting in the data. Not really.

Granular data made us feel clever. It was reassuring, a warm blanket in a cold, unpredictable world. But clever isn’t the same as wise. We tracked, measured, and catalogued – right down to the decimal point.

A user lingered 7.2 seconds on an image? Great.

They clicked on a button three times in quick succession? Fantastic.

But did it ever really matter? Did those slivers of information ever add up to something profound, something game-changing? Or were they just a noise we convinced ourselves was music?

Now the rules have changed. Cookies are crumbling, tracking is fading, and we’re left standing in the aftermath, rubbing our eyes like we’ve just woken from a long dream. And maybe we have.

Image fo Mark Zuckerberg looking into a window

Being Watched

The truth is, the world wasn’t as wild as we thought it was, and the control we believed we had was an illusion. People have grown wise to the game. They know they’re being watched, tracked, dissected – and they don’t like it.

They’re reclaiming their privacy, their digital space, and that’s forcing us to rethink our role in the relationship.

And maybe that’s the real point here: it’s not about what we’ve lost; it’s about what we’ve been forced to confront. Privacy isn’t just some box to tick on a compliance form. It’s now apparently a value, a cornerstone of trust.

When people share their time, their attention, their data, they’re sharing a part of themselves. The question is, what are we doing with it? Are we respecting it? Or are we hoarding it, slicing it into tiny pieces and pretending it’ll tell us something meaningful?

The shift isn’t a tragedy; it’s an opportunity to strip away the nonsense and get back to what matters. Forget the granular; focus on the good stuff. The big patterns, the human truths, the behaviours that show us not just what people are doing, but why they’re doing it.

That’s where the magic is, and maybe it’s been there all along. We just couldn’t see it through the fog of numbers.

Behaviours, Not Precision

And here’s another thing – people aren’t clicking less because they’re opting out of tracking. They’re just doing it without leaving breadcrumbs behind.

The behaviour is still there; the story is still unfolding. We just need to shift how we interpret it.

Yes, tracking is harder. Yes, data collection is more limited. But that doesn’t mean we’re in the dark. Far from it. What remains is clarity of focus – a sharper lens on what truly drives results.

Patterns still emerge. Trends still speak volumes. The aggregated data still paints a very vivid picture of how people engage with content, campaigns, and brands.

We’re not here to know every single move a customer makes. That level of detail isn’t what drives real decisions. What matters is the broader narrative – the momentum of how people interact with your brand, what they respond to, and where their interest naturally flows.

It’s in the patterns, the trends that reveal not just what happened but why it happened and where it might go next…

This is the heart of the shift – stepping away from the granular in favour of the meaningful. It’s less about precision and more about perspective. The ability to see the forest isn’t a consolation prize – it’s the real prize. Because when you stop chasing every leaf, you see the paths, the clearings, the directions people are naturally taking.

In a world where the data is less specific but no less insightful, marketers have the opportunity to focus on what truly matters: the big picture, the trends that point the way forward, and the stories those trends reveal.

And when you embrace that shift, you’re not just adapting – you’re evolving.

Trends Tell the Real Story

Think about it: did you ever change everything because one person clicked on a Facebook ad? Of course not. One click isn’t a revolution; it’s a raindrop. What mattered – what always mattered – was the flood.

Thousands of clicks, all pointing in the same direction, telling you something bigger. This ad works. This message hits home. That’s what you’re after, isn’t it? Not the noise, not the chatter, but the clear, unmistakable signal rising above it.

That’s the power of trends. They strip away the static, the useless clutter, and leave you with what counts. Patterns. Movements. Stories. Maybe you notice a surge of traffic every Monday, like clockwork.

Maybe your Instagram ads are cleaning up while your Google Display sits there, barely noticed. Or maybe, just maybe, you spot that your sustainability content is crushing it – twice the engagement, twice the clicks – while the product-focused pieces barely scrape by.

These aren’t flukes. They’re signals, breadcrumbs on a trail, pointing to something deeper. They’re the gold buried under the dirt of individual actions. And the beauty of them is this: they don’t just tell you what happened.

They tell you what’s likely to happen next!

They show you the direction, the momentum. And that’s worth more than a million bounces, clicks, or scrolls, isn’t it? That’s where the real value is – out there in the open if you’ve got the sense to look for it.

Illustrated joke about data points. One person presenting to another, image on the all of the outline of an elephant with the caption "BEFORE WE HAVE ALL THE DATA POINTS, IT COULD BE ANYTHING..."

The Freedom of Fewer Data Points

Ironically, having less data can make you a better marketer. When you’re not buried under a mountain of metrics, you can focus on what truly matters. You’re not distracted by the minutiae; you’re honing in on the bigger picture.

It’s like standing in front of a Monet painting. Up close, all you see are splashes of colour – beautiful, sure, but chaotic. Step back, though, and the image comes into focus. You see the whole scene, the story it’s telling. That’s what trend analysis is. It’s stepping back and seeing the picture clearly.

And when you look at the trends instead of the individual data points, you start to make decisions that aren’t just reactive – they’re strategic. You’re not scrambling to optimise one tiny metric; you’re building campaigns that are grounded in a deep understanding of what works for your audience.

Smarter Decisions, Not Harder Ones

The beauty of this new normal is that it forces us to get back to the core of marketing: understanding people.

When we stop fixating on exact numbers, we start asking better questions. Who are we talking to? What do they care about? How can we reach them in ways that resonate?

The answers to those questions don’t come from obsessing over how many seconds someone spent on a landing page. They come from watching the patterns, spotting the trends, and using that knowledge to craft messages that connect.

For example, maybe you notice that email open rates spike when you send messages at 9am instead of 3pm. Or you see that Instagram Stories consistently drive more clicks than feed posts. These aren’t granular details; they’re broad strokes. But they’re enough to guide your next move.

And this is my core takeaway: broad strokes are all you need.

Trusting the Trends

If you’re still mourning the loss of granular data, ask yourself this: did having every single metric ever really make your campaigns better? Or did it just make you feel more comfortable, more in control?

The truth is that marketing has never been about knowing everything. It’s about knowing enough. Enough to understand your audience. Enough to craft a message that resonates. Enough to make the next move with confidence.

Trends give you that. They show you where the momentum is, what’s working, and where you should focus your efforts. They don’t tell you every detail, but they don’t need to.

A Better Way Forward

This shift isn’t a step backwards; it’s a step toward something better. It’s a chance to stop obsessing over data for data’s sake and start focusing on what matters: the people behind the numbers.

So, embrace the new normal. Look at the patterns. Trust the trends. Step back from the dashboards and think bigger.

Because at the end of the day, marketing has never been about having all the answers. It’s about asking the right questions – and knowing how to act on what you find.

And in this new normal, that’s exactly what we have the tools to do.

If you want your tracking, analytics and data to help you make smart decisions, get in touch with us today.

Gavin Duff's avatar

For two decades, Gavin has defined effective digital marketing strategy, SEO, PPC, display, content, e-commerce, data analytics, conversion rate optimisation, and social media direction for businesses multinationally and across all sectors. He is also an author, conference speaker, lecturer for Trinity College Dublin, podcast guest, media source, guest blogger and many other things in the area of digital marketing. He also holds a Dip. in Cyberpsychology, as well as AI and Machine Learning, and is a member of the Psychological Society of Ireland.

Previous post

digital marketing vs branding
Gavin Duff's avatarGavin Duff10th Dec 2024
Digital and Branding: A Relationship, Not a Business Arrangement
MarketingStrategy